Is your IT infrastructure as agile as your business needs it to be? Are you spending too much time reacting to problems rather than focusing on the future?


Managed Services
4xM’s Managed Infrastructure Services cut costs and boost efficiency through technological innovation and a focus on high-quality service design. All along the way, these services follow 4xM’s best practices and industrialized approach to technical design.
By combining 4xM’s unique methods and benefits realization, we are able to build a road map with you to optimize IT infrastructure, operations and premises. Then we link this roadmap to clearly defined business benefits that can be tracked throughout the life of the contract.

KEY HIGHLIGHTS
- 24x7 Centralized Support
- Single point of Contact (SPOC)
- Service Level Management
- Detailed Transition Plan
- ITIL Process Adherence
- Defined Escalation Support/ Matrix
- Real Time and Unified Dashboards
- Remote Support Enterprise (L1-L3)
- Onsite & On Call Field Support
- Continuous Service Improvement
- Stringent Delivery Governance Framework
- CSAT Achievement & Enhancement


SOC Certifications



